Curbside Pickup - FAQ
What are Curbside Entertainment Bags?
During the Covid-19 Pandemic, McKay's Nashville is offering themed bundles to help provide you and your families with educational materials to help you grow and learn while self-quarantining.
I've placed an order for Curbside Pickup - now what?
The steps are easy!
Can I pay using cash or store credit when I arrive?
Sadly, no. In order to best protect you as well as our staff, we can only accept advance digital payments at this time. This allows us to have a contactless service and adhere to CDC best practices.
Can I choose my own pickup time?
At present, you cannot select your own time. We kindly ask that you arrive during the day/time window provided.
How can I reach someone to ask about questions not answered here?
You can email email@example.com for any questions/concerns you may have. Thank you for your patience as we navigate this new service together!
What if I don't like my items? Can I get a refund?
Refunds are not available for these specialized, themed bags. However, you are welcome to bring them in to sell back to us when we are able to accept incoming product again.
What are "Weekly Theme Bags"?
Each week, we will pick a genre or theme that is more specified than our other offerings. Check back every week for the new options. Have a request for a weekly theme? Feel free to email us your suggestions at firstname.lastname@example.org.
Can I make special requests about what you put in my bag?
While our staff will be randomly selecting the items for your order, if you'd like to make a special request, feel free to note that in the comment field on the order form.